FAQ

You can pay with cash on delivery, or pay online at checkout through our payment gateway (bKash, Nagad, Rocket and other methods shown at checkout).

No. You can check out as a guest. An account lets you see your orders and use your wishlist.

Yes, before it is dispatched. Contact us as soon as possible. If the order has already been dispatched, our return process applies.

Open the Track your Order page and enter your order number and the phone number you used at checkout. You can also contact us on +8801716073466.

Delivery is ৳80 inside Dhaka and ৳150 outside Dhaka. The charge for your order is shown at checkout before you confirm it.

It depends on your location and courier availability. After you order, we may contact you by phone, WhatsApp, SMS or email to confirm your details and the expected delivery time.

Yes, we deliver orders across Bangladesh.

Products sold by GadgetZyro come with the official guarantee/warranty. The warranty period and terms depend on the product and brand, and are covered by the warranty card or brand terms supplied with the product.

Contact us on +8801716073466 or support@gadgetzyro.com and we will guide you.

Yes. You can request a return or replacement within 7 days of delivery if the product is damaged, defective or not working on arrival, you received a different product, or parts or accessories are missing. The product must be unused, in its original packaging with all accessories, manuals and the invoice.

For hygiene reasons, opened earphones, earbuds and headphones can be returned only if they are faulty.

Once we receive and inspect the returned product, we confirm whether a refund or replacement is approved. Approved refunds are sent within 7 to 10 working days, to your original online payment method or to a bKash, Nagad, Rocket or bank account you give us for cash-on-delivery orders.

Phone/WhatsApp: +8801716073466. Email: support@gadgetzyro.com. Address: Mirpur 12, Dhaka, Bangladesh.